5
out of 5
POSTED: | BY: Randy Gagne
Good experience
Easy claim and quick reimbursement
4.9
out of 5
Number of reviews 14,177
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
VETERINARIAN: Lone Peak Veterinary Hospital
POSTED: | BY: Ann Fletcher
Claims process
I feel my claims have been processed in a timely manner. The website for submitting claims and checking on claims is very user friendly and easy to understand. I have been a client for 6 years and feel I have had excellent service.
5
out of 5
VETERINARIAN: Fayette County Vet Clinic Inc
POSTED: | BY: Jeremy Petty
The right choice
I searched many pet insurance companies online and reviewed many quotes. Pets Best was the perfect fit for my budget. It has several options to choose from to suit your needs and budget as well. The claims process is so easy and only takes a minute or two to submit. They provide quick status updates until your payment is delivered. It took a total of 4 days from start to finish for me. I highly recommend!
5
out of 5
VETERINARIAN: Muller Veterinary Hospital
POSTED: | BY: Tina Hinnant
Midnight at ER Vet
A midnight spent in the veterinary ER is never a good time however you’ll do and spend just about anything to make sure your little dog is OK. Mueller veterinary Hospital is one of the best in Sacramento. They didn’t hesitate. They took my little 5 pound Chihuahua in since she had been throwing up and finally it looked like there was blood in her vomit. I rushed her to Mueller after midnight I was so stressed out about my dog. I completely forgot that I had insurance until the vet as she quoted the treatment plans asked me if I had insurance. It finally clicked. I said yes I have pets best insurance From a previous experience. I knew that I could know. Stop silently worrying about the cost and think solely about my little dog Daisy thank you Mueller and pets best for getting her back on the mend submitting my claim through pets best was easy and I had a check covering some of the cost within a couple of weeks
1
out of 5
VETERINARIAN: Cilley Veterinary Clinic
POSTED: | BY: Glen Connell
Pets best is the worst
We paid for premium coverage and they only paid $150 of a $980 bill for getting our dog neutered. My understanding was this procedure was %100 covered. Do not use this provider, they take over 60 days to pay out often with no exploration of the payout. Use embrace instead
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Disclosures
Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.
Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.