Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,149

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Jack Swiderski

ABSOLUTE SCAM! STAY AS FAR AWAY AS POSSIBLE!

ABSOLUTE SCAM! STAY AS FAR AWAY AS POSSIBLE! Found out my Yorkie had Kidney Failure and the only piece of positive news was that I purchased pet insurance about a half a year earlier. After paying out of pocket for all treatments to try and save her life I find out all claims are denied because I took her to the vet a few months before purchasing the policy when she hurt her ankle!! THAT IS NOT A PRE-EXISTING CONDITION!! What's even a bigger SCAM is why did they let me sign up and pay monthly premiums while knowing that they would DENY all future claims?? Furthermore, they kept trying to charge me premiums after finding out my dog had a TERMINAL DISEASE! UNETHICAL LYING CROOKS! I found out today that my dog now has stage 4 kidney failure and needs to go to the ER and be hospitalized at a rate of $1,800 for 24 hours.. if only I was smart and had purchased pet insurance ahead of time *sarcasm*
5

out of 5

POSTED: | BY: Jenny B

Best Investment For Molly B!

Molly B is my pug who recently had a surgery because she ate a stick in our yard. I have had insurance a few years back for Miss B of which covered nothing except for 20 dollars here and there. I was so pleasantly surprised when the insurance covered most of MOlly B's foreign object surgurey. The company is super prompt, easy to submit claims and user friendly. I highly recommend this insurance and will be keeping it.
5

out of 5

POSTED: | BY: Rachel

Good insurance with quick turnaround.

This visit was just an annual check up. I am impressed with the coverage as well as the quick reimbursement turnaround.
5

out of 5

POSTED: | BY: Ann Marie

Insurance that works

Best insurance ever! Well worth the premium. Lots of people tried to talk me out of pet insurance. Either they didn't love their pet as much as I love mine or they never dealt with one that was at a veterinarian a lot. So glad I have Pet's Best Insurance. It really is the best!
4

out of 5

POSTED: | BY: Buddy

Well worth it!

I was very skeptical in the beginning...but this has been the smartest thing we've ever done!! Thank You!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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