Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 14,121

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Susan

Improved Is Not Really The Wor…

Improved is not really the word. I do understand that the $$$ paid on the knee for the cruciate is done and that now anything going forward will not be paid? Got it, arthritis is a side effect of the knee injury and therefore no further payments will be made. X-rays were taken to insure everything was still in place as we had unexplained limping so I saw this as a separate issue. So when shopping for insurance not really sure how to account to insure one is covered. Not saying insurance claim was wrong, just not sure going forward if anything having to do with knees is now insured even thou there now could be issues that are now age related, not due to a previous cruciate repair which should actually have reduced the amount of issues going forward.
5

out of 5

POSTED: | BY: Sandra H

Easy To Submit Online! Fast Pr…

Easy to submit online! Fast process on claim!
5

out of 5

POSTED: | BY: Michael T

I Could Not Be More Satisfied …

I could not be more satisfied with my first claim with Pets best. Moving to a different country with our 4 dogs was scary enough and we wanted good insurance like we had back in the UK. We feel so far you have provided exactly what we were looking for. Wilfie is now fully recovered from his dislocated toe. We are very thankful. Mike and Gabi and our crew Molly, Wilfie, Betty and Arthur :)
5

out of 5

POSTED: | BY: Courtney C

Pets Best Is Always Easy To Su…

Pets Best is always easy to submit claims. I always hear back from them about my claim submissions timely, and the reimbursement to my checking account is really convenient.
5

out of 5

POSTED: | BY: Ellen S

When I Called To Cancel My Pol…

When I called to cancel my policy for our dog who died, the agent was sincerely sympathetic. That was nice.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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