Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,149

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Diane F

I recommend Pet's Best to every pet owner I know!

I not only WOULD recommend this company, I HAVE recommended Pest's Best to everyone who has asked me how my cat is doing. I enrolled her in Pet's Best in 2014, when she was in great health. Early this year, she was diagnosed with hyperthryoidism, which can cause degeneration of kidneys and other internal organs. Treatment choices included 2x/day medications for the rest of her life, which would only hold the illness at bay (similar to injections for diabetes), or treatment with radioactive iodine (I-131). The latter treatment was expensive, but cures the illness. It also requires pre-treatment x-rays and full bloodwork panel. Pet's Best honored the I-131 and pre-treatment tests without question.
5

out of 5

POSTED: | BY: Michelle D.

One of the best decisions I have ever made

During a time when myself and my husband were out of work, the last thing we needed was loosing our new family members to a severe allergic reaction to shots. I am so happy that I purchased Pets Best insurance because it allowed me a little bit of peace of mind while allowing me to focus on what mattered, our two girls, Khalessi and Olive. We are so very grateful for the services Pets Best offers. The price was very reasonable for all three of our cats and submitting claims is a painless experience.
5

out of 5

POSTED: | BY: Brenda E.

I Have Owned Pets For Almost 30 Y...

I have owned pets for almost 30 years and when Insurance for pets became available I was skeptical at best. I decided with my newest pet to take a chance and this was a great experience. Thank you.
5

out of 5

POSTED: | BY: Heather C.

Our Australian Shepherd Got A Cut...

Our Australian Shepherd got a cut to her ear on a Saturday. We went to the emergency vet and she needed to be sedated and get a couple of stitches. I submitted my claim online that weekend and got my claim amount deposited before the stitches needed to be removed. Very happy.
5

out of 5

POSTED: | BY: Tammi P.

Just Got A New Puppy. My Daughte...

Just got a new puppy. My daughter recommended Pets Best. Claim process was so simple. Scanned vet bill in and submitted online. Reimbursement was directly deposited into my bank account. Super quick and easy. Thanks

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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