5
out of 5
POSTED: | BY: Catherine J.
Speedy Service And Fair Claim Rei...
Speedy service and fair claim reimbursement. A solid company!
4.9
out of 5
Number of reviews 14,154
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Janet
My Vet Submits Claims For Me From...
My vet submits claims for me from their office. They are very prompt doing that and Pets Best is likewise prompt.
5
out of 5
POSTED: | BY: Michael C.
Claim Was Submitted By My Veterin...
claim was submitted by my veterinarian and payment was direct deposited into my bank account within a couple of days. I'm very satisfied.
5
out of 5
POSTED: | BY: Susan B.
Our Dog, Sophie, Was "Porcupined"...
Our dog, Sophie, was "porcupined" while we were at our cottage in Canada. Fortunately, we already have a local vet there so I contacted them and they had us bring her in right away. They took good care of her and when we got home two days later, I submitted the claim. I checked on the claim after the weekend and was surprised that it was being processed. This was our first time submitting a claim so I didn't know what to expect. Very pleased with the entire process. Thanks!
4
out of 5
POSTED: | BY: Kendra V.
Our Little Boy Had Sudden Retinal...
Our little boy had sudden retinal detachment in both eyes that Pet's Best would not cover because it happened too close to when we switched our pet's insurance over to Pet's Best. We lost the dog we knew and loved when he went instantly blind within a few minutes and he became scared to walk or hike with us. We did the surgery in only one eye because that was all we could afford without the insurance coverage. The surgery was successful, but several months later his only good eye's cornea became infected due to a scratch and resulted in a corneal ulcer. Pet's best has covered all of the care with the cornea quickly so I can pay my resulting credit card bills when they come due. Although he has now lost most of the sight in the good eye due to the ulcer, he is still able to see a small amount. Without the insurance coverage paying for the care of the ulcer, the money we spent on the surgery and the continued care needed to keep the cornea healthy and healing would have cost him his eyesight again and more than likely the depression over his loss of sight would have taken him too early in life.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Disclosures
Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.
Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.