Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,152

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Cara Sue

You Are Awesome! Loved The Hallow...

You are awesome! Loved the Halloween candy alert!! Thank you! What would it cost to have a lower deductible???
5

out of 5

POSTED: | BY: Barbara Teel

Pets Best has been a life saver for me …

Pets Best has been a life saver for me and Mr. Bigs, my black and white Border Beagle! I got our policy when Bigs was 3 years old and within the first year he ate an entire package of sugar free gum, got pancreatitis and was hospitalized for 4 days. I was reimbursed for 90% of the treatment bills. Submitting the claims online could not be easier, and they are processed very quickly. I don't think I've ever submitted a claim for which I was not reimbursed within one week. I always recommend Pets Best to all of my friends - especially those with more than one pet. I would never go without health insurance for myself or my family, and Mr. Bigs is my baby. I will always make sure that any pet I may have will be covered by Pets Best.
5

out of 5

POSTED: | BY: Barbara

It's Worth It.

I've had Persian cats for over 20 years and have spent thousands of dollars when some became ill. After moving in 2010 and, upon the recommendation of Veterinary Diplomat, I committed my cats to his care, and chose Pet's Best for their insurance needs. Yes, I'm very glad I did. Down from four cats to two now, each has one surgery and two, cancer. After deductibles, I've been reimbursed an overall average of about 35-40%, which more than exceeds premium costs. It only takes one cat to become ill, and you're glad you've got it. The staff is courteous, customer service excellent, and reimbursement timely.
5

out of 5

POSTED: | BY: Marian M.

My Dog Fell Off A Porch A Story H...

My dog fell off a porch a story high ,still has more recovery and treatment but he is doing well
5

out of 5

POSTED: | BY: Bethany O.

Our Dog Swallowed A Corn Cob And ...

Our dog swallowed a corn cob and had to be opened up to have it removed. After we paid the bill, I submitted the claim online attached the paperwork from the vet and within a week heard back that we would be getting some of the money back. Fast and easy process.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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