5
out of 5
POSTED: | BY: Randy
The app and website are easy to navigate.
The app is wonderful & easy to navigate. The web page is equally easy to navigate & upload everything.
4.9
out of 5
Number of reviews 14,662
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Holly
No complaints.
I have taken Braith to the vet twice for wellness check-ups and shots this last visit.. He is doing fantastic.. I have no problems with the claims, etc. the only thing I forgot was the $250 deductible but that is all. I have no complaints. Thank you
5
out of 5
POSTED: | BY: Denise
Quick reimbursement.
I filed claims on several prescription refills for my dog and I received reimbursement within 5-8 days.
5
out of 5
POSTED: | BY: Sari
Great insurance company for my dogs!
Pets Best is very easy to communicate with, easy and fair transactions, and a great insurance company for my dogs!
3
out of 5
POSTED: | BY: Marlena
Overall really happy
I've been a member of Pets Best for 2 years now and on the overall I have been really happy..though now I am a upset as I found out that my pets "HOLISTIC" cancer meds are NOT covered under the plan, only his regular "chemical" medication is..the holistic meds offset the damage that the regular meds do and they really help him, so I really think they should be covered. I guess it's like human Insurance as long as it's chemicals it's covered but go the natural way it's NOT..off course we would put the chemical pharmaceuticals out of business if everybody was to go the natural way and heaven forbid we couldn't do that..so, we, the "natural "way people are being penalized and have to pay whether we can afford or not..to bad...n THAT way PETS BEST is the same as all others...
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Disclosures
Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.
Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.