3
out of 5
POSTED: | BY: Luci Ferrin
Took Too Long!
This whole process just took too long in my opinion. From Oct 28 to Dec. 10 TOO LONG!
4.9
out of 5
Number of reviews 14,160
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Melissa N
PetsBest is the best!
Pets Best insurance follows through with exactly what they say they will, and has excellent coverage. With a previous dog, I used another insurance company that didn't cover much, and I found that out after a hefty vet bill that wasn't reimbursed. With Pets Best, I was confident in choosing surgery for my current dog, knowing that it would be covered 90%. This is a tremendous relief and I'm glad I was able to provide my dog with the best care. I would recommend Pets Best over any other pet insurer.
5
out of 5
POSTED: | BY: Nicole S
Direct deposited fast
My dog Francesca needed the Bordatella vaccine. We went to the clinic at Petco to get it. I was able to quickly take a photo of my receipt from our visit and submit my claim to Pets Best right from my phone. My reimbursement was directly deposited into my account about a week or two later.
5
out of 5
POSTED: | BY: Robin N
Thank Heaven for Pets Best!
I have had Labs all my life. 13 to be exact. I have never had pet insurance before Helen. Her name is Helen Wheels. And she is. Just gets herself in scrapes and eats the wrong things. After a few very expensive bills (ate a bottle of pills and ate a squeaky toy = surgery), I decided to get Pets Best pet insurance. Now I have peace of mind. Helen somehow got into our bacon grease. Ate a big can of it. In lots of pain. Emergency vet. Big bill. Dog saved. But I filed my very first claim. So easy. Got the bulk of my money back. I am a converted believer!!! Thank you. Pets Best! - Robin, CA
5
out of 5
POSTED: | BY: Fatemah G
Great service
I am a Union member i like to try different benefit that would effect my family and pet in a positive way so i could tell my friends that have Pets. I love my Nelly (dog) its great to have the security of knowing that PET BEST have our backs
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Disclosures
Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.
Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.