5
out of 5
POSTED: | BY: Catherine Mastrodonato
Very happy with this coverage !!
Very happy with this coverage !!
Read more on Trustpilot
4.9
out of 5
Number of reviews 14,149
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Artur
Easy and Fast
Easy and Fast! It actually couldn’t be better!
5
out of 5
POSTED: | BY: Tamer Khalil
A very good experience with the my first submitted claim
This is my first with pets best and so far my experience with them is incredible. I have an 80% reimbursement coverage and Bestwellness routine care coverage for my dog. Last week I submitted my first claim and it was a wellness claim. In less than a week the claim was processed and the payment was deposited into my bank account. The payment was exactly as I expected!
I guess I will renew my dogs policy with them next year!
5
out of 5
POSTED: | BY: Ann Kopel
I love Pets Best Insurance and here's why...
We have been using Pets Best for our cats for more than 12 years. I love them and recommend them to others whenever I can for these reasons. They have never denied or disputed a claim that I thought should have been covered AND they have always renewed our policies year after year even though over the years we have had so many claims that they have paid us many times more than we have paid them for our premiums. In addition, their support people have always supported me and my pets, and I especially like their latest addition of free vet / vet tech advice which I have used several times and been very happy with. This year, the time it takes to deal with claims has gotten very long compared to the past but, for us, that hasn't been a problem. For all these reasons, I highly recommend this company.
3
out of 5
POSTED: | BY: Kalyn
While I appreciate the flexibility and…
While I appreciate the flexibility and coverage of Pets Best, as well as the ease of submitting and monitoring claims, I'm extremely disappointed in the excessive wait times and illogical process for deciding premiums. It's taken months for claims to be completed and many of my responses went unreplied to. My premiums were dramatically increased for a pet with no claims outside the yearly check up, and if that continues every year, the insurance price will soon be unmanageable. I expected premiums to be based on age categories, not increased dramatically each year.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Disclosures
Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.
Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.