4
out of 5
POSTED: | BY: Brooke
Great prices!
Great prices! They are fast with reimbursement and processing.
Read more on Trustpilot
4.9
out of 5
Number of reviews 14,149
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4
out of 5
POSTED: | BY: Kathleen D
Pets Best has been easy to work with
Pets Best has been easy to work with. Filing a claim was easy and actually getting reimbursed was a pleasant surprise. Pet insurance is notorious for being difficult but Pets Best has been great so far.
5
out of 5
POSTED: | BY: ANNELIE
Great insurance
Great insurance, timely response with claims.
5
out of 5
POSTED: | BY: Michelle R
Super simple claims process!
I am very happy with Pets Bets and the super simple claim filing process that is done by using my cell phone. I have recently filed 13 claims in the past 5 months. I use my phone and the Pets Best app which is linked to my Rocky's account. It is simple because you just fill in a brief explanation of claim, take a photo of your invoice and agree to the terms. Bam! It's finished. Then you wait for for them to process. They will email you with EOB telling what the did with each claim. If you have a deductible they will put payments towards that first but after that they pay your percentage that's owed to you. Super simple. If you know your coverage you won't be disappointed with the outcome. I did have 2 claims they didn't pay but that's because I didn't turn in an itemized invoice. I only showed a hand written receipt.. But that is being taken care of by the chiropractic doctor who adjusted my Rocky after an injury. It;s great they cover chiropractic because I believe the importance of realigning a dog's spine etc. My Rocky had 9 subluxations ( vertebrae not aligned due to injury or daily activities). His follow up he needed to have 4 subluxations adjusted. It takes time to realignment to hold. Retraining the correct alignment from an injury is covered. When I see Rocky walking and moving easier it makes me happy that I did what I could to make him feel better. Pets Best knows the importance of the whole health of our animals. I appreciate they understand and cover what most insurances don't. I have connected my bank account and it was great to get an email with payments made to me and 2 days later they were all in my account 1,300 dollars. It was that easy. I thank you so much for being a great company and helping me to care for my loyal love of my life, my Yorkie Rocky. You have made it easier financially and I recommend Pets Best to everyone. Insurance is important in the care of your best friends.
5
out of 5
POSTED: | BY: Christina Avalos
Amazing service
Having had pet insurance in the past I wasn't impressed with the cost or the service until now. Pets Best has truly been the best service ever, I would suggest it to any fur baby owner who wants the best for their pet.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Disclosures
Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.
Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.