5
out of 5
POSTED: | BY: Patricia Adamski
Easy to navigate
Easy to navigate, timely claim review and reimbursement.
Very satisfied.
Read more on Trustpilot
4.9
out of 5
Number of reviews 14,149
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Allison Taylor
Pets Best is A1
I never thought about getting pet insurance previous to my Siberian Husky that I adopted from a Husky rescue because of all the ones I researched, this one seemed to have the best wellness insurance and again, I knew nothing about pet insurance and honestly thought it was a ruse but this is the best pet insurance to have and I highly recommend it. I took my dog to the vet for his very first checkup and he required a check for heartworms, bloodwork, a heartworm pill and the office visit, it came out to 160.00. I received a copy of my invoice got home and filed a claim on Pets Best website under my pet's insurance and it took less than a week before I was reimbursed for the office visit, heartworm check and bloodwork but not the elective heartworm medicine I purchased but a few days ago I received an email with the reimbursement invoice attached and I received 130.00 to be deposited into my account in a few days. I must say this insurance is A1 and so far so good!!!!!!!
1
out of 5
POSTED: | BY: Daniel
Times
It takes to long to hear a response once I submit a claim.
1
out of 5
POSTED: | BY: Peter Winter
Pets Worst
Pets Best - needs to rename itself to Pet's Worst - our motto is do everything imaginable to not pay a claim. And in the unlikelihood we have to pay a claim, make sure its about $0.10 on the $1.00 of the actual bill and pay it on a 30 day+ schedule. Absolutely the worst experience/biggest scam I've ever dealt with in my lifetime!! Completely wasted 6 mos of paying a premium to this scam of a company after submitting two legitimate medical bills - where they found every possible reason not to pay or a fraction of the actual cost of the medication. Save your money and find a different Pet insurance company or you'll end-up writing a review like me after submitting a few claims!!
5
out of 5
POSTED: | BY: Linda Hess Gamble
Very pleased with Pet's Best Insurance
Very pleased with Pet's Best Insurance. This year we have had our dog tear both cruciate ligaments and both meniscuses. Payment has been made promptly with no problems. Recommend highly.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Disclosures
Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.
Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.