Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,143

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

VETERINARIAN: Banfield Pet Hospital

POSTED: | BY: Stephanie Derosa-Marrazzo

Jane's IMTP

We got pet insurance after our one dog was diagnosed with bladder stones. Never did we expect to be needing it for our other dog Jane. She all of a sudden had lots of bruising show up that warranted a vet visit. Her platelet count was so low it couldn't be registered. She was diagnosed with Immune Mediated Thrombocytopenia. Our stomaches dropped. What do we do how do we help her. Weekly vet visits with blood draws, multiple medicines to try, ultrasounds and Multiple tests our minds were racing. Knowing that we had pet insurance helped us think of the next step. Knowing that they would help pay for an internal medicine vet to help get our baby better helped ease our minds. We are now a year and a couple months since her diagnosis and she's thriving. She is only on one medicine to keep her imtp under control. And finally has been upgraded to vet visits every three months!
5

out of 5

POSTED: | BY: Jack Davis

Barron's Dad

"Somehow my dog got into poison or toxin and became very sick. The vet performed lab work and a regiment of liver recover vitamins and other prescription meds with follow up exam and labs. He is healthy and happy again. Pets Best covered almost everything after the deductible was met. The process was very easy, fast and simple, in my opinion. The refund went directly into my bank account. I recommend Pests Best to everyone. Thank you so much. Barron's dad. "
5

out of 5

VETERINARIAN: Valley Veterinary Hospital

POSTED: | BY: Kimberly Tenderholt

Claims Process

It is so easy to file a claim online and the next thing you know is that you are getting reimbursed by direct deposit. I would highly recommend that you get pet insurance for your family member. New or existing pet owners. Accidents and illnesses can occur at any time.
2

out of 5

POSTED: | BY: Robyn Stieve

Denied my claim

I am contemplating moving my policies if all 3 of y dogs as y golden retrievers claim was denied due to them saying it’s routine care. This is a chronic problem my vet and I are trying to remedy. It is not routine care. And they they said the medication is not on their “list” so at this point everything has been denied including the testing. No point in having it if they deny everything. So disappointed
5

out of 5

VETERINARIAN: Beaumont Animal Hospital

POSTED: | BY: Patricia Garza

Pet’s Best is a Blessing!

The peace of mind that this company gives me and the service that they provide is wonderful! The representatives are efficient and filing a claim is very easy. It is never difficult to reach a representative and they are very helpful and very kind. I am extremely happy to be with this company.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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