Petplan has 40 years of global experience in offering care, support and value to pet owners with its comprehensive, fully customizable plan. It supports partner shelters, rescues and humane societies through the Petplan Fund.

Average customer rating

9.1 Out of 10
60 Days 1 Year Lifetime
Rating 7.3 8.2 9.1
Count 4 56 3761

Petplan Canada

1
Out of 10
Insurer: Petplan Canada
Posted: 01/19/2019
By:
Janice

I enrolled the Petplan in Oct, 2017. My monthly insurance policy is $83.2 at that time. Started from Oct, 2018, they increased my monthly policy by $21.70 without any reason. And they didn't give me any notification. When I asked them, they said it maybe...

Injury/illness
paw infection
Claim Amount
$100 - $500
Breed

Beagle

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Petplan Canada
Posted: 01/13/2019
By:
Veronique Vollans

Sarah was extremely efficient and helpful. It was a pleasure to deal with her.

Injury/illness
Not really a claim, just needed some help with plan administration.
Claim Amount
Under $100
Breed

Domestic Longhair

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Petplan Canada
Posted: 01/10/2019
By:
Luis Garcia

One buys insurance and hopes not to use it; But last month our beloved Luna, a 6-year-old Chihuahua, required two emergency surgeries, almost died but finally recovered and is with us. Thanks to the veterinarians and PETPLAN insurance coverage that is...

Injury/illness
Claim Amount
Over $1000
Breed

Chihuahua

Age of Pet
1 - 8
8
Out of 10
Recommended
Insurer: Petplan Canada
Posted: 11/30/2018
By:
Sasha Perret

Customer service has been really good.
Its been difficult for me to get the hang of submitting a claim with all the requirements of itemized invoices, reports, written exams, tests etc. It does take time to get reimbursed and check is snail mailed. Being...

Injury/illness
Front lameness, limping
Claim Amount
$500 - $1000
Breed

Australian Cattle Dog

Age of Pet
1 - 8
Monthly Cost

$16 - $60, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30% after your deductible. 

Non-routine exam fees, including at ER and Specialists, are covered.

The pay-out amount is based on your actual vet bill.

Use your current veterinarian or any veterinarian in the US or Canada.

Payout Limits

Annual limits range from $2,500 to unlimited depending on your chosen plan.

No per condition limits.

No limits or exclusions for hereditary or chronic conditions.

Deductible

Annual deductible from $100 to $2,500.

Per condition deductibles from $100 to $2,500 also available.

Age Limits

Pet must be at least 6 weeks old to enroll. 

No upper age limits apply.

Waiting Period

Coverage goes into effect at 12:10am the day after activation. Accident claims are valid after a 5-day policy waiting period. A policy waiting period of 15 days applies for illness claims. 

Hip dysplasia – standard illness waiting period applies.
Cruciate, patella, and soft tissue disorders of the knee – six (6) month exclusionary period (waivable by Petplan if a healthy knee exam by your veterinarian during the policy period – call Petplan 24/7 for details).

Exclusions

Pre-existing conditions are not covered.  Curable pre-existing conditions may be coverable after an exclusionary period – call Petplan directly 24/7 to learn more.  Preventive care expenses are not covered.

Alternative therapies such as acupuncture, physical therapy, hydrotherapy, and holistic care are covered as standard in every plan.  No additional fees.

Non-routine exam fee coverage, including specialists, and non-routine dental coverage including periodontal disease, are covered as standard in the policy. 

Coverage is available for boarding kennel fees, advertising and reward costs for lost pets, vacation cancellation and death benefits.

Petplan has over 40 years of global experience in offering care, support and value to pet parents with its comprehensive and completely customizable insurance plan. 

Petplan’s innovative approach to pet insurance has been recognized by Forbes, Financial Times, Bloomberg, Inc. magazine, Smart CEO, the Communicator Awards, Ernst & Young and many others. 

Petplan supports partner shelters, rescues and humane societies across the U.S. in addition to funding humane veterinary research into hereditary, congenital and other chronic conditions through the Petplan Fund.