Nationwide | Pet Insurance Review

4.7

out of 5

Number of reviews 25,788

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
2

out of 5

POSTED: | BY: Brenda

Claims are difficult until they have medical records and it's lunacy to need 1 year of medical records on a 6 mo old dog

I submitted a large claim for a hospitalization in May and the claim has still not been paid. I was told they needed a GAP letter to explain why I don't have a year's worth of medical records on a 6 month old puppy. DUH his birthdate is 12/1/19. I emailed the note twice only to be told they did not receive it. It has been extremely difficult to get the medical records they need. Finally asked to speak to a supervisor and hoping to get this resolved. If you are using the app to submit a claim don't bother. There is an option to request medical records but NO request will be made. This cost me a month of wasted time. Just know they will process no claims without a complete medical records profile of two years for an older dog and 1 year for less than 12 mon old. They do not offer help with getting records and records must be totally complete including all vet notes and labs, tests, etc.
5

out of 5

POSTED: | BY: Amy

Excellent service and quick turn around on claims

Excellent customer service and now the turn around time on claims is super fast. Direct deposit is a great feature for receiving funds fast.
5

out of 5

POSTED: | BY: Aviva

Easy to use policy with hassle-free reimbursements.

Great coverage. Friendly customer service. No complaints so far.
5

out of 5

POSTED: | BY: Tim

Glad to have this pet insurance

I’m so glad that I purchased Nationwide Pet Insurance. It has helped us take care of our beloved pup when we may have been unable to without it due the cost of a visit. The 90% reimbursement definitely helps. Customer service is great. They were very patient and explained everything to me for the questions I had. Filing a claim Is so easy now with online claims.
5

out of 5

POSTED: | BY: Bob

Very responsive and easy to use

We have found this insurance to be very responsive and easy to use.
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Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Nationwide Pet Insurance detail
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.
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