Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 21,417

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: zulema navas

great experience

So far so good. I will love to hear that bailey will be coverage for gastrointestinal issues
5

out of 5

POSTED: | BY: Susan Brissette

I’m very pleased

Very happy with service
4

out of 5

POSTED: | BY: Amber Houser

Great company after initial nightmare sorted out.

I was super excited to see that Nationwide offers wellness and reimburses 90% of covered expenses. The monthly rate is reasonable and the deductible is reasonable as well. However, it is advertised that medical records are not needed to submit claims. Upon submitting my first claim, I got a notification that medical records were needed. Then when I sent them in I got a notification that they were only partial. The entire, complete record had been sent in. Emailing customer service was a nightmare. All they would tell me was that the claim was denied due to incomplete medical records. They could not tell me what was still needed. After months of frustrating emails, I finally called and talked to someone. They fixed my issue immediately and from then on I have had no problems. Submitting claims is super easy through the vitus vet app on my phone. Reimbursements can be automatically sent to my bank account which is very convenient. I'll be honest, I was ready to cancel my insurance and ask for my money back until I talked to customer service on the phone. Now I'm glad i didn't, as I have been reimbursed for every claim I have filed so far.
5

out of 5

POSTED: | BY: Jose L

Great Customer Satisfaction

I am pleased to say that Nationwide is very attentive to my pets needs and my concerns. They are very quick and efficient when it comes to any claims that I submit. I am very satisfied with their service.
5

out of 5

POSTED: | BY: Stephanie

great insurance

Love this insurance, it actually does what is says and they are reliable in every aspects . Recommend it 100%

Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.

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