Nationwide | Pet Insurance Review

Have been insured 28 years . Was treated like royalty with VPI then Nationwide acquired VPI, the transition was seem less! Same expedient/professional service. Through the years we’ve endured Hip replacement surgery, & literally everything in between. Nationwide has been a life saver. As with any insurance, If you have the proper coverage you will be taken care of. I’m truly grateful we have this amazing coverage as we move forward into Chantilly’s senior years! Thank you Nationwide!❤️🐕

I've been with Nationwide for both my dogs for over ten years. They have knowledgeable service agents that can answer all my questions. Yes, I have had some claims that I didn't agree with the decision. Nationwide does review a claim that has been denied if you request it. I see some of the unfavorable reviews - complaints of no reimbursement whatsoever - the reason might be due to the coverage selected. I have the Major Medical Plan and the CareGuard Premier Coverage. These two benefits have offered us the most coverage - my dogs have been through two knee surgeries, chemotherapy for both and diabetes. When my little guy passed away Mid-July, Nationwide reimbursed all the remaining money paid for his policy. Overall, I firmly support Nationwide in caring for my dogs.

Haven't had to use the policy, but credit card renewal did not occur and the Nationwide agent, Miikai, helped me out and brought the account up to date. He was a knowledgeable and professional young man. Hope to never use the policy, but so far, a good experience with Nationwide.

I paid for the best insurance possible with nationwide to ensure i felt a sense of safety and security. I took my dog to the vet because he was having stomach issues and had a cold. We had to send his stool for testing and had a full medical exam to see what was up and he prescribed some medicine for us. This all cost me $450. Nationwide has a $250 deductible. I was expecting $200 back and they sent me $6 saying his cold and stomach issues were a pre-existing condition they wouldn't cover. What a sense of shock and disappointment that a vet visit suddenly cost me so much money. Nationwide made me go through a dispute process and still denied my claim despote the vet saying as well it was a in the moment stomach bug and cold. He's a 8 month old puppy! Terrible pet insurance company. Avoid at ALL COSTS!

Great experience with Nationwide pet insurance. Today, I had to call and cancel a policy for my cat that recently passed away, I spoke with Carl and he walked me through step by step and made sure everything was done correctly. He was also extremely sincere and caring about the loss of my kitty. It was very appreciated during such a sad time. Thank you Carl and Nationwide! -Christy