Nationwide | Pet Insurance Review

If I could give this company less than 1 star I would. Had their Major Medical Plan for more than 2 years, after a "colleague" suggested that NW is the best pet insurance you can ever have. What a joke -the plan was supposed to cover our 3 pets. Every single time I sent a claim in it was not covered or needed some additional information which in the end resulted in no coverage. It's not insurance it's just junk. They will gladly take your money but don't expect much from them and you will not be disappointed.

I’ve had insurance on Peaches through Nationwide almost 11 years, I’ve been very happy with my experience. The people I’ve talked to and the speed of return after I’ve filed has been a number 10. Thank you for accepting my baby in 2012. I spoke to Valerie on May 21, 2023 and she was quick to resolve my problem, I ask Valerie, if I had to call back could I talk to her? Valerie gave me her extension, so I will definitely ask for her next time I need help.

Honestly, I have been with Nationwide for sometime now, and to be honest, there have always been people that seem like they are trying to help, but when you call the next couple days nothing changes or they don't receive anything... I finally found the most perfect representative that I would want to speak to every single time I call Nationwide. The representative that I truly believe deserves the absolute most credit for actually caring for your pet, caring for the documents and if they are received, and trying to make your experience as easy as possible is Stacey De Dea. Stacey is truly an AMAZING representative, and deserves recognition from Nationwide themselves. She. goes above and beyond to make sure everything will be in line for your pet. Stacey literally is the only reason I am not going to leave Nationwide. Thank you so much Stacey for all of your help, always. You are a blessing, and especially just an overall sweet, kind, and caring individual. Thank you Stacey for everything you do. Not only for me, but for everyone else that is lucky enough to cross your path.

I have been dealing with Nationwide for a few years now and they have always been easy to deal with. I recently added a new pet and they misdiagnosed a pre-existing condition. I called and got Miranda and she was super helpful and made the dispute process easy (and entertaining). I will continue to use Nationwide for as long as I can and will request Miranda specifically anytime I can.

Always very helpful when I call with a question, and today I found out other information that I did not know, so it was extra insightful!