5
out of 5
POSTED: | BY: Carole Pappas
Jasper's Claim
Overall, I was satisfied with the claims process. One major exception. Initially, I was not given the options of sending the itemized bills by FAX or mail. I took pictures of the bills and sent them by email as attachments only to be told that the copies were not legible. Had I been able to print those itemized bills and send them by FAX as I then did, my claim would have been processed in a more timely manner.