5
out of 5
POSTED: | BY: Gins Henry
Been with the company for the last 10…
Been with the company for the last 10 yrs
Read more on Trustpilot
4.8
out of 5
Number of reviews 24,800
As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care.
Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1
out of 5
POSTED: | BY: customer
My experience trying to enroll in Petco was complicated
My experience trying to enroll in Petco Pet Insurance was frustrating and far from ideal. I attempted to submit an application online, but I kept running into submission issues. The number listed on Petco’s website (1-844-244-3649) is supposed to assist with quote or processing difficulties, but when I called, I was connected to a Nationwide representative who told me they don't handle Petco pet insurance enrollment—and that I was not the first person to call with this confusion. I explained that this number is listed directly on the Petco site, and she mentioned she would report it to marketing. After spending quite a bit of time trying to resolve this, I had to search just to find another contact number, since Petco Vital Care does not list a customer service number clearly. Eventually, I reached someone under existing accounts, who then transferred me to a sales associate. That person could see my pending application, but on my end, all I saw was an error page. Overall, the process was very time-consuming and unclear. I hope Petco (Nationwide) takes steps to improve the user experience and correct the information on their site.
5
out of 5
POSTED: | BY: chris
Nationwide pet renewal
Service and sales agents did what they could to make it go quickly.
5
out of 5
POSTED: | BY: Charlene B
Chad was great at explaining…
Chad was great at explaining everything. He made the application experience easy
5
out of 5
Monthly Cost
Policies start at approximately $12 per month.
Coverage
Nationwide offers a variety of plans offering varying levels of coverage.
The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees.
All Nationwide members have complimentary 24/7 access to vethelpline.
Payout Limits
Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances.
There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.
Deductible
Annual deductibles range from $0 to $1,000.
Most popular annual deductible for Whole Pet with Wellness is $250.
Age Limits
No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness.
Other plans may have age restrictions.
Waiting Period
14-day waiting period after application approved and payment of premium is received.
Exclusions
Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months).
Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most.
As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care.
In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.