Nationwide | Pet Insurance Review

Having insurance takes the worry out of how we pay for a procedure. One of ours had 2 ACL surgeries within a year without the insurance it would have been a stretch for us. The claim process is easy, they let you know the claim is received and processing. It would be nice if the premiums were lower.

The price is a little high, but it’s the only pet insurance that offers a wellness and illness/major medical all in one plan. They are usually pretty fast in processing claims, but it is kind of a hassle to get paid by direct deposit because they go through a third party banking system. However, once you are notified that the claim reimbursement has been authorized, and you approve their bank to make a deposit to your account, it only takes a day or so depending on your bank.

I love Nationwide. It is so easy to submit a claim and they are very fast at paying. I couldn't raise my pup without them

Great job. Thanks for the service and follow-up. Very happy with this insurance! My dog’s plan seems easier than my own!!

I often have difficulty with claims submission via fax. When I try to send it in, the fax machine often disconnects after 1 or 2 pages are sent. I fax many different businesses and Nationwide is the only company I have this problem with so I think the issue is with your fax machine. Since it does not transmit, I often get an email from your company saying information is incomplete. Then I am also worried to send again, or send via another method because I know you don't like duplicate submissions. One other issue I had was I had 1 claim denied for preexisting. My dog had allergies that manifest in his feet with swelling and redness but this claim was for an actual cut on his paw....a cut is definitely not something that would be preexisting.