4
out of 5
POSTED: | BY: Erin
They reimburse almost everything
I have had this insurance for my dog for 3.5 years and recently insured my kittens through this company. They have covered everything from medications to surgeries and emergency visits. There have been some things that they don’t cover and they only remiburse a set amount every year for flea/tick prevention but other than that my only complaints are that I have to front the cost of treatment (which is that way for any pet insurance I have researched) and that recently it is taking longer to get reimbursed (the last 3 claims took almost 4 weeks for reimbursement- their policy says it could take that long - but I had previously been reimbursed much sooner (1-2 weeks) so I’m not sure why it’s taking longer.) My dog’s recent visit to the emergency room was fully reimbursed per my plan. It just took longer than I was expecting (due to previous reimbursement times)
I’m very happy with this company so far as they seem to have the best coverage and reimbursement that i have researched and have recommended it to friends and family.