Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 24,800

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: Dana

Claim review

My only two issues with the insurance is the length of time it takes to be reimbursed and the fact it doesn’t cover hereditary issues.
5

out of 5

POSTED: | BY: Elaine

Nationwide has been there for my kitty

As with any insurance, you buy it with the hope that you won't have any reason to use it. Unfortunately, my kitty Mika became very sick, and was eventually diagnosed with a chronic condition. This took tests, x-rays, ultrasounds and eventually a endoscopic biopsy with overnight hospitalization. It was such a comfort to know that I had the insurance, so I could just focus on getting Mika well. Nationwide was very helpful in processing my claim, and gave me significant coverage for all the diagnostic testing and her care. I am happy to say she is a happy, healthy kitty today. She continues to have chronic IBD, and Nationwide helps out each year with the cost of the monitoring related to this condition. They also provided great coverage when she needed an unexpected dental surgery. The few times I've had to call customer service, they've always been friendly and helpful, and seem concerned and caring about my pet. They've been very fair and reasonable with coverage. I have recommended this insurance to many of my friends with pets. My cat is very special to me, and it provides a lot of peace of mind for me to know that I have the insurance if I should ever need it again.
5

out of 5

POSTED: | BY: Roberta

GREAT policy coverage; slow payment process.

Nationwide has great pet insurance coverage options. As a first time dog owner, I recommend you act early to get coverage. Nationwide is pricey but my little pet is worth the cost and I'm happy I made the commitment. My only issue is processing. The processing time is very slow (more than 30-days for a claim payment), the website is not really user friendly and you really have to 'figure out the details' in order to get direct deposit for refunds. Over all Nationwide rates a high 8 in my books! Pet Insurance Review is right on regarding the claims processing. If you pick the right policy you'll get the right coverage ... do your own research and ask your vet if they have any recommendations for coverage based on your pet's breed. Having coverage provides real peace of mind! Remember, your fur baby is family.
5

out of 5

POSTED: | BY: Darla

Best Insurance!

After talking to several other companies when I was initially researching insurance, Nationwide made the most sense. Now that we've had it for a couple of years I can definitively say that it is the best insurance! It's really simple to understand-one deductible, and then they pay 90% of all costs after the deductible has been met each year. It's quick, and painless to submit the claim, and we are always paid promptly. This insurance has made going to the vet stress free! Thank you, Nationwide!
3

out of 5

POSTED: | BY: Nancie

Does not pick up as much as they used to.

Was very surprised and disappointed at the claim reimbursement for my dog, Hershey. You need to review the amounts WITH A VET. $650 on a $3500 surgery is way wrong. Hospital stays and daily nursing need to be covered with your best medical policies! I have not picked apart what was reimbursed on Mimi’s claim because I no longer trust the company anyway. The below comments relate to Mimi.

Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.

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