Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 21,417

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Molly R

Excellent coverage and customer service

I have had our dog's policy for several years, but never needed to use it and therefore had forgotten just how much was covered. The coverage is really impressive under the My Pet Protection plan. Today, I called with questions about claims I will need to file for a recent diagnosis of a chronic condition, and the rep was so incredibly helpful and empathetic. Note: I had to file a claim for our other dog a few years ago, and everything went smoothly for that as well.
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5

out of 5

VETERINARIAN: Northern Hills Veterinarian

POSTED: | BY: Jean Wright

Excellent

Have had Nationwide pet insurance for nearly 10 years and they have always settled my claims promptly and if I had a query were always most helpful. I always recommend Nationwide to people.
5

out of 5

POSTED: | BY: Natalie M-Shepherd

Pleased.

I have been with Nationwide/VPI since 2004 and they never let me down. Always helpful. Always polite. Good reasonably priced coverage for my pets. They understand pets are family.
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1

out of 5

POSTED: | BY: Dmitry

Several bad experiences

In short, it's a greedy company with bad customer service. I dread having to file a claim because of so many bad experiences. Their website is absolutely atrocious and beyond frustrating. One of the worst I've ever used. Frequently broken and unusable. The final straw: I called customer service to ask if necropsy was covered under my pet's plan after my guinea pig tragically passed away. The answer I received made me believe that it was. Nationwide did not reimburse me for the necropsy, and I spent hours trying to get the situation resolved, just to pay the full bill myself. Awful company. Stay away.
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3

out of 5

POSTED: | BY: Harley Marshall

good for 2 years, then watch out.

For the first few years, we were really happy. rate was reasonable, good service. but the rates started CLIMBING. What started as a 67$/mo policy has turned into $455/mo (no that's not a typo). Up 250% since last year. It's obvious that they are trying to push us out now that my dog is aging (he is now 6). How can they rationalize that?!
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Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Nationwide Pet Insurance detail
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.
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