5
out of 5
POSTED: | BY: Melissa
NW is one of the best companies I have ever dealt with although claims processing always takes a month, always.
I think this is one of the best companies I've ever dealt with but any claim I submit always takes a month almost to the day to process so it's like it goes into this queue and then when that date is due, it is processed. I don't know if this is for revenue/margin/operational accounting or some other reason, but it seems unless it's a complex claim some of these claims could be processed a lot faster (possibly a simple queue and then a complex queue.) It's not really a complaint (although it would be great to get my money faster) because again, I think this is a great company and anytime I've spoken to anyone, they have been super nice as well. I have recommended you to others.