Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 24,738

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Chris

It's a comfort to know you are there

Having a comprehensive blanket of insurance for my little buddy is a great relief.
4

out of 5

POSTED: | BY: Edward

Generally doing a good job.

We have been generally pleased since the co. took over for the past owners , and within a reasonable time we receive reimbursement for claims filed, as long as we put in the work to specifically identify the potential medical problem. We have had problems securing claim forms from the customer service people and the co. does not send out clean forms with the checks as the previous co. did, so the customer has a form easily read as we fill them out as opposed to copies we have to make. I suggest going back to the old method done by previous owners of including new , clean claim forms with the reimbursements checks.
4

out of 5

POSTED: | BY: Jeff

Good program but very slow to process claims

I am happy with Nationwide Pet Insurance after two years with the policy, and so far only claimed wellness expenses. No experience with major medical so cannot comment on that. It does take a long time for Nationwide to process claims at 3+ weeks.
5

out of 5

POSTED: | BY: Jane

I no longer doubt the benefit of having pet insurance.

Never knew what benefit it was to have pet insurance until getting our two policies two dogs). It really helped when one dog had to have knee cap surgery and ACL repair. Even when she temporarily had to eat Rx food, you were there. We have changed the protein type in her food, so a prescription diet is no longer an issue - good news! Thanks for the newsletters and helpline, should I need it. And thanks for the policy benefits.
5

out of 5

POSTED: | BY: Corinne

Never have a problem with the customer service.

Every time I have called I have always gotten someone who is understanding and helpful. My claims are always processed in a timely manner. I like how there isn't a time limit on me sending in the claim. Now that there is an app to use to send in claims it is even better.

Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.

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