1
out of 5
POSTED: | BY: Nicole Cestaro
Disappointed
We started with VPI when we got our dog almost 7 years ago. When we submitted this recent claim, we were appalled to see the minuscule amount Nationwide gave us back, in comparison to the 75-90% other companies like Trupanion, Embrace, and Healthy Paws awards owners who had pets who had similar spinal surgeries like our dog did .
And we pay more as a monthly premium than they do!
I am not sure if the policy terms changed during the takeover from VPI, which I know I never decreased her coverage since the day we started., but apparently the policy we have doesn’t cover hardly any of her services.
I will be changing to a new insurance company, and will never recommend your company to anyone