Nationwide | Pet Insurance Review

Easy to use, highly recommend it. The thing I would say needs improvement is the time it takes to process claims, takes 30 days and then some to finally get your reimbursement deposited. Other than that they're a great company and provide great service!

I find the reimbursement process takes extremely long, several times after 40 days I have to email customer service and ask them to process my claim for just routine check ups. I have other friends that use different companies and reimbursement doesnt take this long. Most likely will not renew next year.

I am so glad I have nationwide. Customer service is great and always helpful. Only complaint I have is that reimbursement for reoccurring claims takes a long time. My dog Is on prescription dog food and it takes about 6 weeks to get reimbursed. Other than that I am beyond happy with nationwide. I have referred them to many close friends and family!

I don’t know what we would do without our pet insurance. It’s always such a reflow if or when something happens. We don’t have to think about, “How will we afford this?” And that feeling is priceless.

Have been very pleased to have pet insurance - this is our first time with insurance despite having pets (cats and dogs) for over 20 years. We recently adopted two rescue dogs, both small (under 20 lbs) and about 5-6 years old. One of the dogs - Cookie - has had some pretty significant unexplained medical issues which have required a consult visit to the UC Davis Vet School. Nationwide has reimbursed us the amount described in our policy (90% after a $250 copay) for each of our visits. They also reimbursed at the same rate for prescription dog food (we have the wellness plan for both dogs) . Based on our experience, I would strongly recommend pet insurance AND Nationwide in particular.