5
out of 5
POSTED: | BY: JANNELLE L
Cares about your pet
I have never had any issues with payments from this insurance. It seems that the claim to payment process has gotten a bit slower but other than that they have been great. When I lost my other dog they helped pay for the cremation and everything. They cancelled his policy without me having to call when they saw the claim and sent me a refund check and a sympathy card. It made me feel good about the company.