Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 25,185

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: D T

Insensitive

I have had this insurance for my dog for almost 15 years. My dog was euthanized on April 26, 2026 so I filed a claim. The claim was rejected because my vet did not put my dog's name on the invoice. I called customer service, and the representative was insensitive and unable to get me to someone who could help. Now I have to relive the experience of losing my dog by having to ask my vet for a new invoice. Why would I submit an invoice for euthanasia and cremation for a dog other than my own?
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5

out of 5

POSTED: | BY: customer

Easy to navigate and sign up!

Easy to navigate and sign up!
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5

out of 5

POSTED: | BY: customer

Franklin provides great customer service

Franklin provides great customer service
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2

out of 5

POSTED: | BY: customer

You take as long as possible to review…

You take as long as possible to review very simple pet insurace just so that you might not have to make a single vet appointment payment,
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1

out of 5

POSTED: | BY: customer

Terrible

Terrible. Customer service was nonexistent, site was difficult to navigate, and non-existent pre-existing condition was found.
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Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Nationwide Pet Insurance detail
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.
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