Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 24,738

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Stanley

Took a ridiculous amount of time to process medical history records before issuing claims created over 4 months ago.

We obtained a policy in November 2018 when we adopted our boy Klaus from the SPCA. We had some medical bills totalling over a 1000 and initially did not receive a single penny due to a lack of medical records. We submitted all medical records from the SPCA on Decemver 15, 2018. Nationwide took the full 30 days to tell us they would need an additional 30 days to process. We waited a full 60 days for a reprocessing of the already submitted claims from December. We finally got paid out the expected amount after our deductible was met in April 2019. I would not recommend this policy to other pet owners. Go with pet plan if you want better service. Totally disappointed with what I was led to believe would be a pleasant experience with a great company like Nationwide.
5

out of 5

POSTED: | BY: Steven

Service was Great!

Super Service!
4

out of 5

POSTED: | BY: Trevor

Foggy policies with sour customer service.

Foggy policies that leave the consumer unclear of what is happening and unsure why certain claims are denied. Sour customer service agents that leave a bitter taste and built up frustration after each phone call. The easiest and best part of the insurance is the automated claim sumbission within an app.
5

out of 5

POSTED: | BY: bob

very happy with your service thank you

good
5

out of 5

POSTED: | BY: Kathleen

Every claim that I have submitted I never had a problem and received my check in a timely manner.

I am very satisfied with my overall experience having this insurance for my dog.
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Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Nationwide Pet Insurance detail
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.
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