Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 24,757

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Marjorie

I only wish I had my dog’s insurance

My English bulldog Phoebe is the most active dog I have ever had—I think there’s a German short haired pointer trapped inside her body. Phoebe tore her cranial cruciate ligament. Surgery and rehab fees were over $4,000. She had previously had eye surgery for distichiasis, which was also costly. Nationwide has been wonderful. All the bills were promptly paid and there was no dispute over the billing. (I’m wondering if people who complain don’t realize that they need to submit the vet’s notes along with the bill). I recommend Nationwide to everyone, and my vet says she will be telling other clients about the great service I have received from Nationwide.
5

out of 5

POSTED: | BY: Judy

Quick response time

Great service!!
5

out of 5

POSTED: | BY: Maria

Excellent

Excellent service but sometimes claims take too long to be paid.
5

out of 5

POSTED: | BY: Reginald

We love you

I'm so glad we have Insurance.
5

out of 5

POSTED: | BY: Amanda

Questions of Customer Service

I am a recent "joiner" of pet insurance. When my mom passed she left us her two dogs which makes a total of 4 in the house. I started to calculate wellness visits, and heart work meds as well as two possible needing dental work this year or what if there were an accident. A few months into buying this through my employer's benefits, we had an accident. Dog hit by car. Not fun. But I have to say the process was super easy. I even wrote Customer Service to ask a question and they were quick to reply and with good info. A few months later it was time for heartworm med. Again I submitted my claims which were super easy, Three dogs had their claims paid but one didn't Again I wrote Customer Service, Again, super quick to reply and they replied with good info. That dog's claim was coming through just got a little delayed. Great Service and we are feeling very safe knowing if something were to happen again like our dog being hit, we have security.

Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.

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