Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 24,744

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
3

out of 5

POSTED: | BY: Matt C

Better plans were expected

My previous pet insurance did not have annual maximum coverage. Having dogs for many years, I know 5K for illness or injury will not be enough to provide the best possible healthcare. More options for additional coverage would have been appreciated. Additionally, while Nationwide is not the most expensive, there are better plans. I hope this can be negotiated with my employer next year.
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5

out of 5

POSTED: | BY: Maria Plascencia

Jesus Escobedo was professional

Jesus Escobedo was professional, kind, and personable throughout the call. He took the time to clearly explain the coverages for the dog we just adopted and helped upgrade my other dog’s policy so both plans match. Thank you for making sure my pups have the right coverage to ensure they receive the care they need.
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3

out of 5

POSTED: | BY: Kelli

The coverage is fine

The coverage is fine, but the person I worked with didn’t have the greatest customer service skills. I know it can be frustrating for your staff to answer questions all day, probably the same questions over and over, but it was very obvious that I was annoying to the person I worked with. Our pets are our family and we just want to make good decisions. It would have helped if the person I worked with showed a little compassion.
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5

out of 5

POSTED: | BY: Chase

Great experience

I needed pet insurance for my 2 guinea pigs. Michael was very kind, patient & helpful.
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1

out of 5

POSTED: | BY: Fabian

pre-existing condition bullshit

You told me to send medical records of the last 12 months, I sent you everything since establishing care, so 26 months, and you are claiming he has a preexisting condition and won't even cover wellness exams because he had giardia once when he was a puppy, long before the 12 month period you requested. It's as if you were to withhold insurance from a grown up because he had chickenpox when he was a child.
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Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Nationwide Pet Insurance detail
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.
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