Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 21,417

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: K Buck

Great Customer Service!

Great Customer Service!
4

out of 5

POSTED: | BY: Linda B

I just got signed up

I just got signed up. So I do not know if it should get 5 stars yet. But everyone was nice so far. We love our pup so much that I really hope you are going to be 5 stars! I will be happy to say you are great when I need the service! 🐕‍🦺
5

out of 5

POSTED: | BY: customer

Melody was helpful

Melody was helpful, professional, and descriptive in answering my questions about the policies for my pets.
1

out of 5

POSTED: | BY: Kady Cooley

The rep hung up on me

The representative hung up on me. I called to ask about insurance for my snake who HAD a respiratory infection, which has since been resolved. He told me it counts as a pre-existing condition and I would not be able to submit a claim for a respiratory infection for six months, but tried to get me to sign up anyway for "other possible reasons to go to the vet". When I explained that there were no other reasons I'd need to take my snake to the vet, and asked what the point would be in signing up now, rather than waiting six months, he hung up on me.

Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.

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