1
out of 5
POSTED: | BY: customer
I have a problem
I have a problem. I can't log in to my account. And I still haven't received the card in my mail.
Read more on Trustpilot
4.8
out of 5
Number of reviews 21,417
As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care.
Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Anthony Contey
We are New with your company Prompt professional service and we've…
Prompt professional service and we've got an appointment tomorrow. Your company is reputable and we're glad we can count on you for our pet lui's needs.
1
out of 5
POSTED: | BY: Ken williams
No one ever call me back
No one ever call me back ! I had an issue with my polices and no one call me to help with my issue ! I had a pet Keith nationwide for 7 years and I thought I would be treated better! The sales rep never called me back to explain to me what happen with my polices ! Once I sign up I can't get a call back to explain to me why he mis quoted me on my polices ! Once my money clear I can't get in touch with him or anyone who can answer
My questions! Please have someone email me back and help me with my issue! I can explain more when they do!
1
out of 5
POSTED: | BY: Craig Breit
Another Failed insurance company…
I have had Nationwide for over a decade. My pomeranian will be 13 in September- If he makes it.
He was diagnosed with congestive heart failure at the beginning of 2025. His six medications are now at $300. Per month.
For the last several months Nationwide has paid zero. Z150 excuse you know- your pet has exceeded the limitations in the policy. At $210. Per month for Nationwide pet insurance, what am i paying for? A cytopoint shot now and then?
I hasten to add: my dog needs these medications to stay alive.
Nationwide also paid less than half of his total cardiac workup, echocardiogram, doppler, blood pressure and blood work and 2 follow up appointments doctors said he needed back in March.(with a prominent Southern California cardiology firm.)
My premiums have gone up EVERY year since my dog was a puppy. What a surprise that was- even in some years where there were few or no claims.
THERE HAS NEVER BEEN A YEAR IN WHICH NATIONWIDE PAID OUT MORE THAN I PAID IN. They have made money on me since 2013.
Now that my priceless companion is failing, NATIONWIDE is not there for him.
They wont be there for you either when the going gets rough. Either go with another company, - or better yet, SELF-insure.
Nationwide is but another example of the sad state of health insurance in America today.
4
out of 5
POSTED: | BY: Frank
We weren't told about the first month's…
We weren't told about the first month's premium being larger to cover two months, which caused concern.
Monthly Cost
Policies start at approximately $12 per month.
Coverage
Nationwide offers a variety of plans offering varying levels of coverage.
The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees.
All Nationwide members have complimentary 24/7 access to vethelpline.
Payout Limits
Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances.
There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.
Deductible
Annual deductibles range from $0 to $1,000.
Most popular annual deductible for Whole Pet with Wellness is $250.
Age Limits
No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness.
Other plans may have age restrictions.
Waiting Period
14-day waiting period after application approved and payment of premium is received.
Exclusions
Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months).
Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most.
As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care.
In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.