Nationwide | Pet Insurance Review

We purchased pet insurance in case of large medical expenses (surgery/chemo/etc.). Fortunately, Charlie has not needed any major treatments, but unfortunately, he has required several tests that were not surgery-level expensive, but still expensive. The insurance helped a lot and made these less stressful. We are grateful to have the coverage and for Nationwide's excellent customer service.

Very helpful with costs of vet bills. Easy to submit claims.

My experience with Nationwide has overall been very positive. My criticism largely is due to the surprise I encountered when my first large bill was rejected. I can clearly see the policy exclusions, but think Nationwide should use their “Reach” to educate their insureds on things to watch out for so they can avoid these situations. My dog had what I felt was a significant bloody stool, so I promptly brought her to our vet for treatment. Little did I know the peace of mind I had walking in “thinking I had major medical” didn’t exist. A flyer/reminder from the company might have helped. The call to the vet line offered little satisfaction since they are unfamiliar with the policy coverage.

So much appreciate that you accept the diagnosis and provide reimbursement for the costs. My old retirement budget may not be able to keep my faithful companion going so well. I recommend your coverage to soooooo many folks. Thank God that I learned about your pet insurance. Blessings, Naomi

Would like to see payment time shorter. Other than that I am very satisfied with your company.