Nationwide | Pet Insurance Review

So glad I signed up both dogs for ins. Yes I pay every month a, but when Max gets injured and needs a vet asap I don't worry if I can pay that emergency vet bill because I know Nationwide has me covered.. I could save the monthly premium and put it away for vet bills when needed but we all know that I won't do that. Customer service people are so nice and helpful and you can hear it in their voice that they are smiling. Keep up the great service.

Very easy to deal with

My dog ate a frozen pizza cardboard, and it got lodged in her small intestine. Took her to ER and was charged a lot of money for all test run, and x-rays. Nationwide didn't pay a penny, said it was a preexisting condition. I called them, wrote them, and after six months of no news and "we'll let you know" and then receiving letters calling it not covered - I was stuck for the entire invoice myself. I was very upset and unhappy with their non-committal attitude, and my dog died a few months later. I know that she needed surgery, it was pay $6000 out of my own pocket or put her down. I can't help but feel Nationwide basically doomed her life. I wouldn't use them for a pet worm.

My baby recently got a bacteria virus which cause him to be hospitalized for 2 days and the charges just kept racking up. I called Nationwide to one let them know and how they wanted me to submit. The representative was so nice and kind as I was scared and unsure what the outcome e for my baby was going to be. She assured me not to worry to submit my claims all together as I was paying and they would take it from there. My claims were turned around so quickly without any issues. Anyone who asks me about pet insurance I praise Nationwide!

We are new to Nationwide pet insurance, but I have been pleased with service and ease of making claims through the VitusVet app. So far, so good!