Nationwide | Pet Insurance Review

I have been happy with the knowledge of the customer service representatives, the user friendly website, and ability to easily navigate through the site to check my dog's claims/information on their profiles efficiently. I am not satisfied with the amount of time it takes to process claims. I can understand that the initial ones may take a little time, however, the immediate follow-up ones shouldn't be a long wait time at all. I am also not exactly thrilled with BOTH of my dogs rates going up pretty significantly after the first year. That was not told to me at the time I was quoted when deciding to chose NATIONWIDE and the only reason why I am keeping the coverage is because I have needed it. I am honestly 50/50 with how I feel about choosing you and can't say that I would recommend the service to friends and family.

Great service. I don’t ever worry about Henry’s health because I know that his back is covered because of you guys. Thank you.

I am signed up for automatic payments....recently they are coming much quicker! I believe once it was like 2 days after I submitted bills. Thank you! My one small complaint.......sometimes understanding what you’ve paid or not paid is not clear to me. It’s hard to sort things out sometimes. I’m sorry I can’t think of exact details right now.......

Having 2 Shelties, I felt it was necessary to protect their health and my pocketbook. I'm so glad I listened to my instincts and got this insurance for them. One has bad bone structure and density in his jaw line. Therefore, he has had to have teeth pulled. Dentistry is expensive in dogs. Yet, it's SO very important to maintain good dental hygiene, which I do. Genetics play a huge part in our dogs' health. Our other Sheltie has chronic liloapsoas issues and has to regularly get multiple therapies ((acupuncture, chiro, and massage & shockwave).

We are very happy with Nationwide pet insurance, highly recommend!