5
out of 5
POSTED: | BY: Heidi
Excellent service and easy, quick claim
The website and phone customer service is excellent. The claim process is straight forward and our claim was processed quickly.
4.8
out of 5
Number of reviews 24,744
As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care.
Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Sharon
Nationwide is a life-saving insurance plan for pets and a sigh of relief for pet owners
I have used Nationwide (then VPI) for all three of my poodles, and that has been over twenty-five years. I have chosen the Major Medical plan and have been quite pleased with it. The poodle I have now has heart disease, and although I‘ve been given very good reimbursements, I am no longer being reimbursed for the medicine Mexilitene which is prescribed for his ventricular arrhythmia . I do not understand why it is limited because the arrhythmia will never be cured, so this medicine is for the rest of my poodle’s life. That is my major complaint. Second, I would like to use the online invoice feature, but many times I get an email that says the photo of the receipt was not able to be seen. Therefore, I either have to pay to have it faxed or send it by mail. Third, I wish Nationwide would allow vets to submi the full invoice to them, and then have the pet owner pay the balance. This is what other insurances do. Besides those three complaints/suggestions, I am very happy with Nationwide and plan to use them for my next dog.
5
out of 5
POSTED: | BY: Maureen
overall good
I have been using Nationwide for many years ….when they were PVI. Up to now everything seems to be working well. They have become very prompt in getting back to me with my claims.
5
out of 5
POSTED: | BY: Cynthia
Thank goodness for pet insurance!
While the coverage is good, I am disappointed that we can't have pre existing conditions removed. Champ was a rescue and when we took ownership our vet documented that he had a skin condition and eventually would require a teeth cleaning. Well, both of those items have been cleared up (100% out of my pocket) and he has no pending diagnosis. Why can't the pre existing clauses for both of those items be removed from his policy? Also, while it is convenient to be able to email the claim, it is burdensome and a waste of paper to fill out the claim form and print it just so that I can sign it and rescan it. Am I missing an enhancement to claims filing? Otherwise, love the coverage.
5
out of 5
POSTED: | BY: Ann-Marie
Terrific!
You guys have been terrific and very responsive. I have sent a couple of friends and family to you for their pet insurance.
Monthly Cost
Policies start at approximately $12 per month.
Coverage
Nationwide offers a variety of plans offering varying levels of coverage.
The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees.
All Nationwide members have complimentary 24/7 access to vethelpline.
Payout Limits
Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances.
There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.
Deductible
Annual deductibles range from $0 to $1,000.
Most popular annual deductible for Whole Pet with Wellness is $250.
Age Limits
No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness.
Other plans may have age restrictions.
Waiting Period
14-day waiting period after application approved and payment of premium is received.
Exclusions
Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months).
Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most.
As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care.
In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.