Nationwide | Pet Insurance Review

Unfortunately, Nitro has had several health problems over the last few months. It would have been very difficult for our family financially if we had not had Nationwide pet insurance. When done electronically (using the pre-filled out claim form on the Pet Insurance website and submitting claim as email attachment), claims filing is simple. Over the last couple of months, claims processing has been much quicker than previously. The only fly in the ointment is that there was a large premium increase this year. If there is a similar increase next year, we will have to reconsider keeping the policy. But at the currently, it has been a good value.

Had to submit the first couple claims several times before even getting a response. Pretty much everything is rejected. Very little covered. Paying way more in premiums than I am getting back in benefits.

So glad I signed up both dogs for ins. Yes I pay every month a, but when Max gets injured and needs a vet asap I don't worry if I can pay that emergency vet bill because I know Nationwide has me covered.. I could save the monthly premium and put it away for vet bills when needed but we all know that I won't do that. Customer service people are so nice and helpful and you can hear it in their voice that they are smiling. Keep up the great service.

Very easy to deal with

My dog ate a frozen pizza cardboard, and it got lodged in her small intestine. Took her to ER and was charged a lot of money for all test run, and x-rays. Nationwide didn't pay a penny, said it was a preexisting condition. I called them, wrote them, and after six months of no news and "we'll let you know" and then receiving letters calling it not covered - I was stuck for the entire invoice myself. I was very upset and unhappy with their non-committal attitude, and my dog died a few months later. I know that she needed surgery, it was pay $6000 out of my own pocket or put her down. I can't help but feel Nationwide basically doomed her life. I wouldn't use them for a pet worm.