1
out of 5
POSTED: | BY: Sue
Sucks
Poor. I'm told to provide information on the prepaid wellness plan thru my vet and then I get a denial cuzz I prepaid it prior to effect date of insurance. Claim ppl don't get how the real world works and sales staff have little integrity. Not my job to keep your ppl educated on how this works. Then you discount and don't reimbure me for what I paid for my dogs wellness meds and physical. You waste my time!! Not happy!!