Nationwide | Pet Insurance Review

Recently our baby boy came walking up with a limp tail. He had been fine in the morning, but when I saw him later the back end of his tail was sagging, even when he was trying to hold it up as he walked towards me. I was worried, of course, so about twenty minutes later we were at the vet with him. The vet didn't find the cause of the limp tail, though he didn't find any fractures. He gave him two shots - an anti inflammatory and Convenia, just in case, and he took him home to keep an eye on him. Our bill was about $170. I also decided to follow that up by buying some flea meds (we had the whole wellness plan, which covers most things). I submitted all of the paperwork and proof of purchase of the flea meds within about 24 hours. It didn't take too long to get approval notices, and the checks have arrived covering 90% of the costs, save for the $100 yearly deductible. Every time I have submitted a claim it has been accepted and the insurance has sent a check without hassle. I will say I try to be very orderly - I give all of the paperwork in a PDF file right away and fill out the form and send it via e-mail. I feel safe knowing that we have this insurance for our boy. And, fortunately, his tail has healed up and it back to normal now! We aren't positive about what happened, but the vet visit and some careful observation, along with keeping him cooped up for a little bit while he recovered, did the trick.

I have had insurance through this company before - VPI (not sure if also Nationwide at the time) when I was an Underwriter at HSBC from 2003 to 2007. Mortgage industry crashed, job was lost, etc. & so forth. Life happened. I was thrilled when my current company finally offered pet insurance as part of my benefits package & even more thrilled when I saw it was underwritten by VPI. I didn't even think about it & signed right up. I feel like I never left. Submitting claims is even easier (technology in general has improved over the years lol), questions always answered, claims processed super fast. Nationwide's process from start to finish is seamless & easy...which is great when you have a sick pup and don't really need the added stress of fighting over coverage, payments, complicated filing processes. I have yet to encounter any issues and love the transparency. I appreciate you very much! My two pups thank you as well!

The call was polite, extremely helpful and easily accessable.

very good service

The speed of the process and the ease of using the app give me confidence that anytime something happens to one of my pets I can get them the best care. Because of Nationwide I have confidence that when I pay costly vet bills I will be protected and reimbursed. Thanks for being there in those tough times when our pets, they are members of our family, need help.