5
out of 5
POSTED: | BY: Kathy Griffin
Efficient Claims Management
Great insurance and payment is very timely. The only issue is trying to find the online claims payment where the claim is submitted online. The only link on the home page when you log-in is "email your claims" which then requires you to download a claim form and send an email. There needs to be a link for actually doing all the submission on line as well and it is hard to find and it is only when you link to the FAQs (which makes no sense). I would think it would be easy just to put a link to submit a claim right below "policy details and forms" on the policy holder's home page. Then it would open the link that is found on the FAQs and would be for that specific animal. :)