Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 21,417

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Brenda Brown

Great Insurance

Great insurance. Very timely claim response and good coverage with a wellness rider for ~$50 per month. We feel it has already paid for itself. Just wish I could see the EOBs for my dogs visits. The website doesn’t let me see them. Guess it’s a glitch.
4

out of 5

POSTED: | BY: Edward Bancroft

Excellent customer service with a few small opportunities for improvement in the claims process

Every time I call my call is answered quickly by a live person who is always extremely helpful and upbeat. Nicely done! My only negative feedback comes from the fact that I've had claims rejected on two separate occasions and when I call to inquire why, the representative says the claim should have been approved to begin with, then approves the claim. Most recent example of this is claim #2020012603681. When I called the representative was very helpful and I want to stress I am very happy with the insurance overall... just a little frustrated to have to submit these claims "twice" to get them paid. Thanks for your help with my best (furry) buddy Magnus!
5

out of 5

POSTED: | BY: Jennifer Shewmaker

Right eye repair

We woke up one morning to discover our dog with a swollen right eye. After a visit to the emergency vet, we were told she had a large eye ulcer. After 2 weeks of following vet orders, it had not healed. Our vet recommended doing a corneal debridement to help encourage the ulcer to heal better. We followed the recommended treatment and 5 days later, her ulcer was completely healed and was no longer uptaking any eye stain. We went back 3 days later for a final check and her eye once again did not uptake any stain confirming that it had fully healed. All of this treatment cost over $1000 and because we had Pet insurance with Nationwide, almost all of our cost to repair our dogs eye was covered by her pet insurance.
5

out of 5

POSTED: | BY: MARIN GAGLIARDI

Convenient and consistent

I only have good things to say. Convenient app to submit claims. Fast and consistent reimbursements for both wellness and emergencies. 10/10 highly recommend.
5

out of 5

POSTED: | BY: Barbara Fisher

Great customer service and FAST payment!

My vet's office faxed in Abby's claim after our visit, and I was reimbursed within a few days. I subsequently submitted a claim for a prescription for Abby and it, too, was paid promptly. Thank you!

Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.

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