Nationwide | Pet Insurance Review

I’ve had Nationwide Pet Insurance for our pets for 3 years. I’m pleased with the policy that pays for wellness and sick visits. I wish the policy rate didn’t go up every year. However, it’s worth it to know that I can get whatever treatment they might need; and be reimbursed 90% of the costs.

I have been very pleased with Nationwide Pet Insurance. It is easy to submit claims. The turnaround time on payment is excellent.

Claims are processed quickly and fairly. Everything is wonderful until its time to get reimbursed. The Chase system is horrible and almost makes me think its intentionally so. So I have signed up for direct deposit. In every other thing in my life whether its automatic deposit or automatic debit, thats all it takes and then its automatic, just like the name says. For Chase they send you an email where you have to "approve" every direct deposit individually. And if you dont respond in 10 days then the automatic deposit for that claim is cancelled. Supposedly they send you a check in the mail but I have never received one. And when I do respond to the email to approve each deposit it takes numerous steps, including answering the security questions each time and selecting the bank account to deposit the money into even though I have only submitted one back account. And when I called to see how to get the checks when I missed the 10 day deadline the representative was basically rude.

Extremely fast turn around with claims processing. Thank you!

Good customer service experience- very pleasant- very knowledgeable and helped us find another solution