MetLife | Pet Insurance Review

Creating claims is easy. Communication from MetLife is very helpful (email stating claim received, being processed and approved)

It is very easy to file a claim. The claims are settled quickly. The communication is great.

My cat was having problems with her mouth and had to have work done. I was not sure if it would be covered but I thought I would just submit the invoice. Without any questions they researched it and reimbursed me ( minus co pay) with like 3-5 days. I could not have asked for better coverage or service.

I really like the overall pet insurance coverage we have for both our dogs. We chose preventative and sick care. Thankfully, we don't always need to use the sick coverage and appreciate that we receive a credit towards olthe overall coverage amount when it's unused. One issue we have experienced is inconsistent approval processing where there are significant delays and requests for notes when we provided them previously for a reoccurring issue. I found this to be frustrating.

Signing up, setting up my profile and filing my claim after our vet visits was all a breeze!