MetLife | Pet Insurance Review

Metlife Pet Insurance is the best ! I have two adult cats and I'm so happy I have this Insurance. Always get reimbursed 80%. Easy app to use on any device just take a picture of your invoice upload and done . I've been very satisfied with this Ins. I have peice of mind knowing I can care for my Cats with no worries 😊Thanks Metlife

Once some paperwork was straightened out, my past claims were handled efficiently and quickly. My most recent claim was also handled nicely. I’m so happy with this company.

Every representative that I've talked to have been very sweet and very helpful

Easy claim filing process and quick response and payment

3 months - new excuses - fraudulent company. I encourage all reasonable people to avoid MetLife Pet. We have two dogs, one named Jensen which is same as our last name. Due to the MetLife incompetency combined with lack of ethics, values, and accountability, they continue to mix up our dogs and make new excuses for not processing the claims submitted late May. Their system is setup so they do not talk to their customers, and every time they mail new questions it takes about 2 weeks. Any answer provided to their new random questions creates a new claim in their system which they then also mess up. This is the most messed up company I have experienced, they lack accountability and I now need to hire a lawyer to make legal claims against them. This is 4th or 5th time they cannot do their jobs within the contractual agreement. Avoid at all cost!