MetLife | Pet Insurance Review

I always get through to representatives and everyone always been respectable and helpful. First I was nervous switching over from ASPCA to MetLife because there was controversy about giving explanations before things are covered and to be honest with you ASPCA would just review the invoice on their own and just pay it out based on category of the invoice and I thought I was going to have a lot of issues cuz I do have an existing dog however due to a certain qualifications of my policy so far unfortunately even though I had to submit quite a few claims MetLife has been timely and paid me back everything I was owed to the cent based on the coverage I chosen and I am very pleased. I am very glad I switched over and they definitely seem to be a lot more flexible and affordable.

Easy to submit claim and quick process

The submission process is really easy. And turnaround time for a reimbursement to my bank account is also quick.

Customer service was very helpful in assisting me with submitting claims

Every time I have had to call the customer service line they have been oh so helpful and kind. Claims processing is especially easy with the app and I love it!