MetLife | Pet Insurance Review

After my Boston Terrier became very ill, a trip to the hospital was required. Then you have to pay before leaving the facility. You wonder how much your insurance is going to cover and will there be issues. After submitting the invoice, I was then required to provide SOAP notes (detailed medical chart) which I was unfamiliar but the hospital did provide. Once provided, MetLife paid 80% very quickly. The process was completed on line, no confusion, didn't have to talk to anyone and I had the money within a couple of days. Thanks MetLife!

You get what you pay for and my rescue, now 11 years old, deserves the best care that I can afford. Metlife offers an all encompassing program from prevention to treatment to saying goodbye for pets you love. I trusted them with my first service dog and I trust them with this one. I've had to increase the co-pay to afford the monthly payments this year, but I am still able to ensure the best care for my senior dog as she ages. The time lapse between filing a claim and getting reimbursed can be stressful on a tight budget, but for me it's worth it knowing my dog always gets the care she deserves.

All of my questions were answered. Great app for keeping up-to-date on reimbursement process. Extremely fast reimbursement—less than a week. Very grateful I chose MetLife.

Easy and simple claims submittal. Fast payment.

To quick to deny claims. Processing time seems long.