MetLife | Pet Insurance Review

4.7

out of 5

Number of reviews 9,755

2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year Reimbursement for up to 90% of vet costs Coverage for pets of any age and breed, and no lifetime or per incident limits Get a quote in 2 minutes or less
5

out of 5

POSTED: | BY: Nancy

The process of submitting the claims is…very simple and easy

The process of submitting the claims is very easy and straightforward. The Explanation of Benefits is clear and easy to understand.
5

out of 5

POSTED: | BY: Jane

Excellent return time

Excellent return time. Great customer service.
1

out of 5

POSTED: | BY: customer

I have submitted documentation…

I have submitted documentation requested 4 times and still pending ?? Why??
2

out of 5

POSTED: | BY: customer

Its not just one time but every single…

Its not just one time but every single time I don't receive a payment there is no cooresponding EOB which states will be sent via post office mail, however I am not receiving any. The claims submitted don't makes sense as meds have been covered in the past so why arent others being covered?
1

out of 5

POSTED: | BY: Unhappy customer

Horrible experience

If you actually have to deal with a problem be prepared to talk to 10 different people without any communication between them. Corporate Bureaucratic BS.

Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!

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