1
out of 5
POSTED: | BY: Leisa Garrett
Your AI screening is erroneous and…
Your AI screening is erroneous and quick to decline claims. Your reviewers assign their own diagnoses and claim the claim submission is pre-existing, as opposed to what the veterinarian has listed as a diagnosis. Multiple appeals due to errors on your part. I would change insurance companies if I could, but then my dog's issues would be "pre-existing."
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