4
out of 5
POSTED: | BY: customer
My experience is not "great." It's…
My experience is not "great." It's satisfactory. I am not pleased at the rejection of our claim for follow-up services at the vet that were directly related to an emergency ER visit for our cat. While MetLife covered the ER visit to the extent of our insured contract, it did not cover to the full extent for the follow-up vet visit which was absolutely necessary. We pay for insurance and expect you to keep your end of the bargain.
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